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Dealing with Challenging Groups

Dealing with Challenging GroupsThis is a one day, professional development workshop aimed at middle and senior managers.

 

Course Overiew

This is a one day, professional development workshop aimed at middle and senior managers. Drawing on the psychology of groups we create an experiential learning environment to enhance participants' ability in facilitating or leading challenging groups.

Who should attend

This course is suitable for all professionals responsible for managing or facilitating groups.

Course content overview:

MORNING SESSION

Identifying common problems encountered in groups
Understanding the psychology of group dynamics drawing on theories of Bion
Practical exercise on group dynamics

AFTERNOON SESSION

When people don't get on - facing conflicts:
- between group members
- between group members and leaders/managers
- between different groups/teams
Practical experience of handling conflict - skills development exercise